Returns & Exchanges

At Mogutable, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, we accept returns on unused items in their original packaging within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Email our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Securely

  Carefully wrap your items in their original protective packaging to ensure they are not damaged during transit; fragile ceramics require extra padding.

• 3.
  Ship the Package

  Affix your provided shipping label or use a trackable carrier of your choice to send the items back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.